Customer Service

Shipping Disclaimer

You are responsible for giving us the correct shipping address at the time of purchase. We are not liable for extra shipping costs incurred by returned mail. Please be sure to read all details in product description on when items will ship. We are a small independent business, please allow 3-5 business days for your order to ship. We do not provide shipping confirmations or tracking information.

 

No Hassle Exchange Policy

We offer a 30 day exchange policy on every product we offer. Send an e-mail to helpdesk@showclassmag.com within 30 days of receiving your item and we will help you move forward with an exchange, replacement, or in very limited cases, a refund if we can not resolve the issue with your purchased item.

 

Privacy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We have never and will never sell any personally identifiable information to anyone. Anyone who makes a purchase on our site is added to our mailing list but has the option to opt out at any time.

 

Security

Your payment and personal information is always safe. Our 256-bit encrypted Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.